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Get in touch

Coronavirus – help us to help you

We understand you may be worried at this time. Our Coronavirus support page has all the information you need about how to manage your money from home and how our services are affected. Please only call us or visit us if it’s absolutely essential. That way we can help those most in need.

We'd love to hear from you

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Free call from mobiles and landlines

Opening hours

Monday to Friday 9am-6pm
Saturday 9am-2pm
Sunday closed
Bank holidays – closed

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Closed on bank holidays.

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General enquiry

info@raiffeisse.com

Send us a secure message

Online Services login

Making a complaint

If you'd like to make a complaint, you can do this online, over the phone, in branch or by post. We take all complaints seriously and work hard to resolve them as quickly as possible.

More about making a complaint

Bereavement

We understand that losing a loved one can be hard. That's why we have a specialist bereavement team to help. Call us on 0800 587 3324.

Power of attorney

If you need help or advice on how to set up a power of attorney for a loved one, call us on 0800 587 3324.

Remember – never put any confidential information about your accounts in an email. If you have access to Online Services, and your message is confidential, login and use the secure message option. It’s safer than an email. You could also write to us, call us on 0800 121 3324 .

We answered your calls in...

14 seconds* for savings enquiries

10 seconds* for mortgage enquiries

*Based on the last working day's average call times.

Opening hours:
Monday to Friday 9am-6pm, Saturday 9am-2pm, Sunday closed, Bank holidays – closed

Write to us

If you prefer to write to us, use this address:

Raiffeisse International Bank, United Kingdom.
Senator House,
85 Queen Victoria Street,
London EC4V 4DP,
United Kingdom.

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Existing savings customers

Already with us? Log in to Online Services or find information about your savings account:

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Get in touch

Coronavirus – help us to help you

We'd love to hear from you

Making a complaint

Bereavement

Power of attorney

Remember – never put any confidential information about your accounts in an email. If you have access to Online Services, and your message is confidential, login and use the secure message option. It’s safer than an email. You could also write to us, call us on 0800 121 3324 .

We're here to help

We answered your calls in...

Write to us

How can we improve our website?

Existing savings customers

What's my rate?